iLoan.lk (“We/Us/Our/Company”) respects and values the users (“You/Your/User”) of Our website www.iloan.lk (the “Website”). Your privacy and trust are very important to Us. The Company recognizes that You may be concerned about the collection, use, and disclosure of Your personal sensitive/private information (“Personal Data”) that is collected/stored when You use or access the Website especially for the products and services offered on the Website and is committed to its protection.

This Privacy Policy is generated by a computer system and does not require any physical or digital signatures. This Privacy Policy also constitutes a “Data Protection Policy” as envisaged under the Data Rules. All Users have a personal responsibility to ensure that their conduct in respect of Personal Data received/handled by them is not contrary to this Privacy Policy.

You consent that upon accessing this Website and before proceeding to use it any further in any manner howsoever/whatsoever, You have read, understood and unconditionally consented to accepting the practices described in this Privacy Policy pursuant to which You have proceeded to access the Website. By accessing/using the Website You also unconditionally consent to the use of the Personal Data by the Company in accordance with the terms set out in this Privacy Policy. You are aware and understand that in case You do not agree with any of the terms and conditions of this Privacy Policy, You are not authorized to access this Website and should immediately cease further use of/access to the Website. If however, You still proceed to use/access the Website in disregard to the aforesaid, You shall be deemed to have given unconditional consent as stated earlier.

If You have any questions or comments regarding this Privacy Policy, please contact Us at support@iloan.lk.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to and may make changes to or replace an existing Privacy Policy with a new Privacy Policy from time to time. We will notify You of any material changes by sending You an email on the email ID registered with Us and posting a notice on the home page of the Website. Upon a change being notified, it is mandatory for You to review and understand the revised or changed Privacy Policy carefully to make sure You understand Our revised/changed practices and procedures. You may not be able to receive notices from Us if Your cookies are not set to accept and/or are disabled.

TYPES OF PERSONAL DATA

Personal Information: We may collect personal information that You may provide to Us, such as Your name, mailing address, phone number, email address, income tax PAN, income tax returns, bank account details and number, passport details, driving license details, personal statements, reasons for seeking finance, income sources and financial information, etc which is personal/specific to You  (“Personal Information”).

Sensitive Personal Information: The term Personal Information shall not include any data in relation to Your financial status, income statements, earnings, source of earnings, personal identification numbers, passwords, code numbers, bank account numbers, credit card numbers, expiry dates relationship numbers, CVV numbers, encryptions, cookies and other such electronic details (“Sensitive Personal Information”).

NON-PERSONAL INFORMATION

We may also collect non-personal information from You, such as Your browser type, the URL of the previous website You visited, Your ISP, operating system, and Your Internet protocol (IP) Address (“Non-Personal Information”). Non-Personal Information cannot be easily used to personally identify You.

INFORMATION RETENTION

Information retained by Us: We may retain Personal Information provided by You on the Website with Us. For example, if You purchase a product or avail any services, or make an application for seeking a grant of loan from a borrower on the Website, We may retain any or all of the Personal Information You may have provided on the Website pursuant to the same. If You create either a “Lender Account” or a “Borrower Account”, We may retain Your Personal Information and other information that is requested during the registration process, and any information that You provide on the Website during registration. If You sign up to receive a newsletter, We will retain Your email address. Communications with Us: If You communicate with Us regarding the Website or the related facilities/services (“Website Services”), We will retain any information that You provide to Us in any such communication.

Analytic and Reporting Technologies: Like the operators of most websites, We use analytic and reporting technologies to record Non-Personal Information such as internet domain and host names, internet protocol (IP) addresses, browser software, operating system types, clickstream patterns, and the dates and times that the Website and the Website Services are accessed. We also contract with several online partners to help manage, monitor and optimize Our Website and the Website Services and to help Us measure the effectiveness of Our advertising, communications and how visitors use the Website. To do this, We may use web beacons and cookies.

INFORMATION USAGE

Personal Information: We use Personal Information retained primarily for Our own internal purposes, such as providing, maintaining, evaluating, and improving the Website, fulfilling requests for information, and providing customer support. We may use Your Personal Information to verify/authenticate a User’s identity and/or location to maintain measures aimed at prevention and detection of fraud, prevention of theft and protection of Personal Information and misuse of any of the Website Services. Your Personal Information may also be shared with the other members of this Website including lenders on a confidential basis and to the extent necessary for the Website Services. Upon Your consent and acceptance of the terms and conditions of this Privacy Policy, You acknowledge that You have thereby granted an unequivocal and absolute consent to share Your Personal Information (but not Your Sensitive Personal Information) with third parties. You acknowledge and consent that the Company shall not be required to seek Your consent once again in respect of sharing Your Personal Information with third parties. We may further share Your Personal Information with marketing agencies and other businesses if We in Our sole discretion feel the necessity to do so. Upon Your consent and acceptance of the terms and conditions of this Privacy Policy, You acknowledge that You have thereby granted Company and lenders on the platform an unequivocal and absolute consent to use your personal information to seek KYC information, credit report from respective agencies.

Non-Personal Information: We use Non-Personal Information to track the use of the Website and the Website Services and for other internal purposes, such as providing, maintaining, evaluating, and improving the Website Services and the Website.

DISCLOSURE OF INFORMATION TO THIRD PARTIES

Disclosure to Successors: We may disclose Your Personal Information to any successor-in-interest of Ours, such as a company that may acquire Us. In the event the Company goes through a business transition, such as a merger or acquisition by or with another company, or sale of all or a portion of Our shares/assets, Your Personal Information will likely be among the assets transferred. You will be notified via email or by a notice on the Website of any such change in ownership or control of Your Personal Information. In such a case You acknowledge and consent that the former owners of the Company or the Company as the case may be may retain Your Personal Information on terms at least equal to those stated in this Privacy Policy.

Disclosure to Unaffiliated Third Parties: We shall take every effort and steps to keep Your Personal Information and Sensitive Personal Information strictly private and confidential. We may be required though to disclose Your Personal Information and/or Sensitive Personal Data / Information for certain actions such as to prevent an emergency, to respond to legal requirements, to protect or enforce Our rights and policies, to protect or enforce the rights of a third party which We are bound to protect or as required or permitted by law (including, without limitation, to comply with a summon or court order). You acknowledge and consent that the Company shall not be required to seek Your consent once again in respect of such disclosures.

Disclosure to Third Party Service Providers and Online Partners: We may contract with various third parties and online partners (“Third Parties”) who help Us provide, maintain and improve the Website and the Website Services. For example, We use a Third Party to process payments made to Us, and may subcontract to Third Parties any aspect of the Website content production, fulfillment, analytics, reporting or other operations. We also contract with several Third Parties to help manage, monitor and optimize Our Website and the Website Services and to help Us measure the effectiveness of Our advertising, communications and how visitors visit/use the Website. We will use commercially reasonable efforts to prevent such Third Parties from retaining and disclosing Your Personal Information, except to the extent for the purpose of providing Us the services in question for which the third party may have been retained. Although every effort will be taken by Us to try and prevent unauthorized retention/misuse of Your Personal Information by a Third Party, however, We cannot guarantee that such Third Parties will not disclose/misuse Your Personal Information.

UNDER NO CIRCUMSTANCES THOUGH SHALL THE COMPANY AUTHORIZE THE DISCLOSURE OF ANY OF YOUR SENSITIVE PERSONAL INFORMATION. PLEASE NOTE THAT NEITHER DOES THE COMPANY NOR ANY OF ITS EMPLOYEES CONTACT NOR SHALL BE AUTHORISED TO CONTACT USERS FOR ANY SENSITIVE PERSONAL INFORMATION. IF YOU RECEIVE ANY COMMUNICATION PURPORTING TO BE A REQUEST OR DEMAND ON BEHALF OF THE COMPANY FOR ANY OF YOUR SENSITIVE PERSONAL INFORMATION PLEASE DO NOT PROVIDE/SHARE YOUR SENSITIVE PERSONAL INFORMATION IN RESPONSE TO SUCH UNAUTHORISED REQUESTS AND PLEASE REPORT THE SAME TO THE COMPANY ON THE WEBSITE AT THE CO-ORDINATES DESIGNATED FOR COMMUNICATION IMMEDIATELY WITHOUT ANY DELAY TO ENABLE THE COMPANY TO TAKE APPROPRIATE ACTION.

Disclosure of Non-Personal Information: We will disclose Non-Personal Information, in aggregate form, to potential strategic partners, advertisers, investors, customers, and others. You may not opt-out of the sharing of this information. However, it cannot be easily used to identify You personally.

Internet Advertising: We may use Third Parties to serve advertisements on Our behalf across the internet and sometimes on the Website. They may collect anonymous information about Your visits to Our Website, and Your interaction with regard to products available on the Website and related services. They may also use information about Your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a web beacon, which is industry standard technology used by most website owners.

COOKIES AND WEB BEACONS

A cookie is a small file placed on the hard drive of Your computer. Most websites use cookies. We use cookies to track Your use of the Website and the Website Services, to provide You with a more personalized user experience, and to allow You to login and begin use of the Website Services automatically when You visit the Website. A web beacon is an often-transparent graphic image, usually no larger than a 1x1 pixel that is placed on a web page or in an e-mail that is used to monitor the behavior of a User visiting the Website or receiving the e-mail.

Cookies and web beacons used by the Company and Third Parties retained by Us are not linked to Personal Information. This Privacy Policy covers the use of cookies and web beacons by the Company and does not cover the use of cookies or web beacons by Third Parties, or advertiser.

PROTECTION AND SECURITY OF PERSONAL INFORMATION:

Whenever We obtain Your Personal Data, We use commercially reasonable efforts to protect it from unauthorized access or disclosure. The security of Your Personal Data is important to Us. When You enter Sensitive Personal Information such as a credit card number on Our registration or order forms, We encrypt that information using secure socket layer technology (“SSL”) while transmitting the data over the internet. We follow generally accepted industry standards to protect the Personal Data submitted to us, both during transmission and once We receive it. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security. You agree to and acknowledge this inherent risk that Your Personal Data at all times is not rid from and that We are not insurers of the security of Your Personal Data. Accordingly, We assume no liability for any disclosure of Your Personal Data due to such errors in transmission, unauthorized third party access or other acts of third parties, or acts or omissions, etc which are beyond Our reasonable control and You recognize and acknowledge the same.

Website Content: The content that You store, post, or transmit on or through the Website, such as message board postings, storefront pages, and images, may be accessed by other Users, including people that You may not know. Although this Policy clearly mandates a personal responsibility on every User to ensure that conduct in respect of Personal Data received/handled by them is not contrary to this Privacy Policy We cannot be held and are not responsible for the actions of others. Therefore, You should exercise due care and adopt reasonable discretion/caution in communicating with other Users and only disclose Your Personal Information to other Users that You know to be trustworthy. You should not assume that Your content will be kept private.

REVIEW AND CHANGES TO PERSONAL DATA

You can obtain a copy of Your Personal Data provided and make changes to the same to the extent You may be permitted on the Website. For all other changes and/or for correction of errors if any, You may request Us by sending Us an email at support@iloan.lk. If needed, We may require You to provide Us supporting evidence to enable Us to carry out the changes/modifications requested.

For Your protection and protection of Your Personal Data, its theft and misuse, You may be required to provide proof of Your identity to obtain a copy of the Personal Data requested by You. If there is any change in Your Personal Data provided or if You no longer want to use the Website and/or any Website Services, You may correct, update or deactivate Your Personal Data and/or Your account through the account management screen. If You would like to deactivate or terminate Your account You may also contact Us on support@iloan.lk

Tell-A-Friend: If You choose to use Our referral service to tell a friend about the Website or the Website Services, We will ask You for Your friend’s name and email address. We will automatically send Your friend an email inviting him or her to visit the Website. We store this information for the sole purpose of sending such emails and tracking the success of Our referral program.

INTERNET-BASED TRANSFERS

Given that the Internet is a global environment, using the internet to collect and process Personal Data necessarily involves the transmission of data on an international basis. By providing the Company with Your Personal Data You acknowledge and agree that We may store Your Personal Data and transfer it to and from Our servers. We endeavor to protect all Personal Data collected through the Website in a safe, confidential and secure manner on a best efforts basis subject to disclaimers as stated herein.

LINK TO THIRD PARTY WEBSITES

You may be able to access third party websites directly from the Website. This Privacy Policy does not apply when You access third party websites. We cannot control how third parties may invite/solicit Your Personal Data including usage of Personal Data that You may disclose to them, so You should exercise due caution and discretion and carefully review the privacy policy of any third party website You visit before using it or disclosing/sharing any of Your Personal Data on the third party website. Please be aware that any such sharing/disclosure is solely at Your risk without liability in any manner howsoever/whatsoever on the Company.

CHILDREN’S PRIVACY

The Website and the Website Services are intended strictly for Users of ages 18 years and above only. Accordingly, We will not knowingly collect or use any Personal Data from individuals that We are informed on/through the Website to be under the age of 18. Users should be aware that We rely on the User for age confirmation and any misleading information and/or false statements with regard to the age qualification shall be viewed strictly and at the User’s/provider’s personal liability without any risk upon the Company. In addition, We reserve the right to delete any information that We may have reason to believe has originated from an individual under the age of 18 and take necessary legal action against such false declaration.

OPTING-OUT FROM RECEIVING COMMUNICATIONS

We provide You the opportunity to opt-out of having Your Personal Data used for certain purposes. For example, if You purchase a product/service but do not wish to receive any additional marketing material from us, You may indicate Your preference as indicated in the relevant option provided in this regard.

If You have subscribed to and thereafter no longer wish to receive Our newsletters and promotional communications, You may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing Us at support@iloan.lk. We also offer You an opportunity to opt-out of certain communications through the account management screen.

If We disclose Your Personal Information to a third party in a manner that is not set forth in this Privacy Policy You will be notified specifically so that You can make an informed choice about sharing Your Personal Information with that third party. However, You acknowledge and appreciate that such requests will be coupled with a requirement with a time bound response from Your end. Should You not provide a negative response within the requested time frame We shall be entitled to presume Your affirmative consent to the request.