iLoan.lk (“We/Us/Our/Company”) respects and values the users (“You/Your/User”) of Our website www.iloan.lk (the “Website”). Your privacy and trust are very important to Us. The Company recognizes that You may be concerned about the collection, use, and disclosure of Your personal sensitive/private information (“Personal Data”) that is collected/stored when You use or access the Website especially for the products and services offered on the Website and is committed to its protection.
TYPES OF PERSONAL DATA
Personal Information: We may collect personal information that You may provide to Us, such as Your name, mailing address, phone number, email address, income tax PAN, income tax returns, bank account details and number, passport details, driving license details, personal statements, reasons for seeking finance, income sources and financial information, etc which is personal/specific to You (“Personal Information”).
Sensitive Personal Information: The term Personal Information shall not include any data in relation to Your financial status, income statements, earnings, source of earnings, personal identification numbers, passwords, code numbers, bank account numbers, credit card numbers, expiry dates relationship numbers, CVV numbers, encryptions, cookies and other such electronic details (“Sensitive Personal Information”).
We may also collect non-personal information from You, such as Your browser type, the URL of the previous website You visited, Your ISP, operating system, and Your Internet protocol (IP) Address (“Non-Personal Information”). Non-Personal Information cannot be easily used to personally identify You.
Information retained by Us: We may retain Personal Information provided by You on the Website with Us. For example, if You purchase a product or avail any services, or make an application for seeking a grant of loan from a borrower on the Website, We may retain any or all of the Personal Information You may have provided on the Website pursuant to the same. If You create either a “Lender Account” or a “Borrower Account”, We may retain Your Personal Information and other information that is requested during the registration process, and any information that You provide on the Website during registration. If You sign up to receive a newsletter, We will retain Your email address. Communications with Us: If You communicate with Us regarding the Website or the related facilities/services (“Website Services”), We will retain any information that You provide to Us in any such communication.
Analytic and Reporting Technologies: Like the operators of most websites, We use analytic and reporting technologies to record Non-Personal Information such as internet domain and host names, internet protocol (IP) addresses, browser software, operating system types, clickstream patterns, and the dates and times that the Website and the Website Services are accessed. We also contract with several online partners to help manage, monitor and optimize Our Website and the Website Services and to help Us measure the effectiveness of Our advertising, communications and how visitors use the Website. To do this, We may use web beacons and cookies.
Non-Personal Information: We use Non-Personal Information to track the use of the Website and the Website Services and for other internal purposes, such as providing, maintaining, evaluating, and improving the Website Services and the Website.
DISCLOSURE OF INFORMATION TO THIRD PARTIES
Disclosure to Unaffiliated Third Parties: We shall take every effort and steps to keep Your Personal Information and Sensitive Personal Information strictly private and confidential. We may be required though to disclose Your Personal Information and/or Sensitive Personal Data / Information for certain actions such as to prevent an emergency, to respond to legal requirements, to protect or enforce Our rights and policies, to protect or enforce the rights of a third party which We are bound to protect or as required or permitted by law (including, without limitation, to comply with a summon or court order). You acknowledge and consent that the Company shall not be required to seek Your consent once again in respect of such disclosures.
Disclosure to Third Party Service Providers and Online Partners: We may contract with various third parties and online partners (“Third Parties”) who help Us provide, maintain and improve the Website and the Website Services. For example, We use a Third Party to process payments made to Us, and may subcontract to Third Parties any aspect of the Website content production, fulfillment, analytics, reporting or other operations. We also contract with several Third Parties to help manage, monitor and optimize Our Website and the Website Services and to help Us measure the effectiveness of Our advertising, communications and how visitors visit/use the Website. We will use commercially reasonable efforts to prevent such Third Parties from retaining and disclosing Your Personal Information, except to the extent for the purpose of providing Us the services in question for which the third party may have been retained. Although every effort will be taken by Us to try and prevent unauthorized retention/misuse of Your Personal Information by a Third Party, however, We cannot guarantee that such Third Parties will not disclose/misuse Your Personal Information.
UNDER NO CIRCUMSTANCES THOUGH SHALL THE COMPANY AUTHORIZE THE DISCLOSURE OF ANY OF YOUR SENSITIVE PERSONAL INFORMATION. PLEASE NOTE THAT NEITHER DOES THE COMPANY NOR ANY OF ITS EMPLOYEES CONTACT NOR SHALL BE AUTHORISED TO CONTACT USERS FOR ANY SENSITIVE PERSONAL INFORMATION. IF YOU RECEIVE ANY COMMUNICATION PURPORTING TO BE A REQUEST OR DEMAND ON BEHALF OF THE COMPANY FOR ANY OF YOUR SENSITIVE PERSONAL INFORMATION PLEASE DO NOT PROVIDE/SHARE YOUR SENSITIVE PERSONAL INFORMATION IN RESPONSE TO SUCH UNAUTHORISED REQUESTS AND PLEASE REPORT THE SAME TO THE COMPANY ON THE WEBSITE AT THE CO-ORDINATES DESIGNATED FOR COMMUNICATION IMMEDIATELY WITHOUT ANY DELAY TO ENABLE THE COMPANY TO TAKE APPROPRIATE ACTION.
Disclosure of Non-Personal Information: We will disclose Non-Personal Information, in aggregate form, to potential strategic partners, advertisers, investors, customers, and others. You may not opt-out of the sharing of this information. However, it cannot be easily used to identify You personally.
Internet Advertising: We may use Third Parties to serve advertisements on Our behalf across the internet and sometimes on the Website. They may collect anonymous information about Your visits to Our Website, and Your interaction with regard to products available on the Website and related services. They may also use information about Your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a web beacon, which is industry standard technology used by most website owners.
COOKIES AND WEB BEACONS
PROTECTION AND SECURITY OF PERSONAL INFORMATION:
Whenever We obtain Your Personal Data, We use commercially reasonable efforts to protect it from unauthorized access or disclosure. The security of Your Personal Data is important to Us. When You enter Sensitive Personal Information such as a credit card number on Our registration or order forms, We encrypt that information using secure socket layer technology (“SSL”) while transmitting the data over the internet. We follow generally accepted industry standards to protect the Personal Data submitted to us, both during transmission and once We receive it. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security. You agree to and acknowledge this inherent risk that Your Personal Data at all times is not rid from and that We are not insurers of the security of Your Personal Data. Accordingly, We assume no liability for any disclosure of Your Personal Data due to such errors in transmission, unauthorized third party access or other acts of third parties, or acts or omissions, etc which are beyond Our reasonable control and You recognize and acknowledge the same.
REVIEW AND CHANGES TO PERSONAL DATA
You can obtain a copy of Your Personal Data provided and make changes to the same to the extent You may be permitted on the Website. For all other changes and/or for correction of errors if any, You may request Us by sending Us an email at email@example.com. If needed, We may require You to provide Us supporting evidence to enable Us to carry out the changes/modifications requested.
For Your protection and protection of Your Personal Data, its theft and misuse, You may be required to provide proof of Your identity to obtain a copy of the Personal Data requested by You. If there is any change in Your Personal Data provided or if You no longer want to use the Website and/or any Website Services, You may correct, update or deactivate Your Personal Data and/or Your account through the account management screen. If You would like to deactivate or terminate Your account You may also contact Us on firstname.lastname@example.org
Tell-A-Friend: If You choose to use Our referral service to tell a friend about the Website or the Website Services, We will ask You for Your friend’s name and email address. We will automatically send Your friend an email inviting him or her to visit the Website. We store this information for the sole purpose of sending such emails and tracking the success of Our referral program.
Given that the Internet is a global environment, using the internet to collect and process Personal Data necessarily involves the transmission of data on an international basis. By providing the Company with Your Personal Data You acknowledge and agree that We may store Your Personal Data and transfer it to and from Our servers. We endeavor to protect all Personal Data collected through the Website in a safe, confidential and secure manner on a best efforts basis subject to disclaimers as stated herein.
LINK TO THIRD PARTY WEBSITES
The Website and the Website Services are intended strictly for Users of ages 18 years and above only. Accordingly, We will not knowingly collect or use any Personal Data from individuals that We are informed on/through the Website to be under the age of 18. Users should be aware that We rely on the User for age confirmation and any misleading information and/or false statements with regard to the age qualification shall be viewed strictly and at the User’s/provider’s personal liability without any risk upon the Company. In addition, We reserve the right to delete any information that We may have reason to believe has originated from an individual under the age of 18 and take necessary legal action against such false declaration.
OPTING-OUT FROM RECEIVING COMMUNICATIONS
We provide You the opportunity to opt-out of having Your Personal Data used for certain purposes. For example, if You purchase a product/service but do not wish to receive any additional marketing material from us, You may indicate Your preference as indicated in the relevant option provided in this regard.
If You have subscribed to and thereafter no longer wish to receive Our newsletters and promotional communications, You may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing Us at email@example.com. We also offer You an opportunity to opt-out of certain communications through the account management screen.